General conditions of sale

1. Scope of Application

These general terms and conditions of sale apply to all orders placed on the site by a consumer. Any order implies full acceptance of the T&Cs.

2. Products and Availability

The products offered are described and presented with the greatest possible accuracy. However, if errors or omissions appear in the description, the publisher cannot be held liable. Product availability is indicated when the order is placed.

3. Price

Prices displayed on the site are in [currency] and include all applicable taxes (TTC), excluding delivery charges. The publisher reserves the right to modify prices at any time, but products will be invoiced based on the rates in effect at the time the order is validated.

4. Order and Payment

Customers can place orders through the website by following the indicated process. Payment is made securely by credit card, PayPal, etc. The order is validated upon receipt of payment. An order confirmation is sent by email.

5. Delivery

Products are delivered to the address indicated by the customer when ordering, within the specified timeframe. In the event of a delivery delay, the customer will be informed as soon as possible. Delivery costs are specified when the order is confirmed.

6. Withdrawal and Returns

The customer has a 14-day right of withdrawal from the date of receipt of the order, in accordance with applicable law. To exercise this right, the customer must contact customer service and return the products in their original condition. Return costs are the customer's responsibility, except in the case of defective products.

7. Warranty and Conformity

The products benefit from the legal guarantee of conformity and the guarantee against hidden defects, in accordance with legal provisions. In the event of non-conformity, the customer can request the repair, replacement, or refund of the product.

8. Liability

The publisher cannot be held responsible for damages resulting from improper use of the products or any other cause beyond its control, such as delivery delays linked to external service providers.

9. Personal Data

The information collected during the order process is necessary for the order management process. The processing of personal data is in accordance with our privacy policy, which can be viewed on our website. The customer has the right to access, rectify, and delete their data.

10. Intellectual Property

All elements of the site (texts, images, logos, etc.) are protected by intellectual property law. Any reproduction, even partial, is prohibited without the prior written permission of the publisher.

11. Disputes

These General Terms and Conditions are governed by the law of [publisher's country]. In the event of a dispute, and in the absence of an amicable resolution, the French courts shall have sole jurisdiction.